Synopsis
A recent report indicates that India is poised to lead the global capability centre (GCC) sector, generating 1 million jobs by 2030, with significant growth in entry-level positions, inclusivity, and workforce expansion across major cities.Key Takeaways
- India's GCCs expected to create 1 million jobs by 2030.
- 425,000 to 450,000 new jobs are anticipated this year.
- 42% of GCCs plan a 50% workforce increase by 2030.
- 61% of GCCs aim for over 50% increase in women hires.
- GCCs in Bengaluru and Hyderabad are leading job growth.
New Delhi, Feb 5 (NationPress) India is at the forefront of the global capability centre (GCC) landscape, with expectations to generate 1 million jobs in the nation over the next six years, as detailed in a report released on Wednesday.
The findings indicate that the Indian GCC ecosystem is projected to create 425,000 to 450,000 new jobs this year, with 35 percent of GCCs planning for 50-100 percent workforce expansion.
With its extensive skilled workforce and favorable policies, India has become the premier destination for GCCs. The overall sector is anticipated to employ 3.3 million professionals by 2030, according to NLB Services, a leading provider of global technology and digital talent solutions.
The report also pointed out the increasing demand for entry-level talent in GCCs, particularly in areas such as customer experience and support services (17 percent), cybersecurity and data protection (17 percent), and digital transformation and automation (14 percent).
GCCs located in Bengaluru, Mumbai, Pune, and Chennai are set to drive the demand for fresh talent in the sector.
Demonstrating a commitment to building future-ready workforces, 42 percent of GCCs are expected to enhance their workforce with a substantial 50 percent increase by 2030, the report highlighted.
Furthermore, emphasizing their dedication to inclusivity, 61 percent of India's GCCs anticipate a rise of over 50 percent in women hires by 2030, a significant increase from the 7 percent expecting similar growth this year.
This year, Bengaluru is projected to take the lead (17 percent of GCCs with over 50 percent increase), while Hyderabad is expected to see modest growth (69 percent of GCCs with up to 20 percent increase).
India's status as a global GCC hub continues to strengthen, with the number of centres expected to exceed 2,100 by 2030, contributing to a market size approaching $100 billion.
“As we prepare for GCC 4.0, workforce synergies will take precedence. However, as hiring in India’s GCCs escalates across various functions such as tech, finance, manufacturing, and sustainability, the demand for critical high-demand skills including financial services (79 percent) will be essential,” stated Sachin Alug, CEO of NLB Services.
